Support
Email us
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We aim to reply within two working days. In the app you can also go to Settings → Send feedback.
Quick answers
My alarm didn't ring.
Check that notifications are allowed for Wacha in your phone's settings, and that the countdown alarm is switched on in Wacha → Settings → Alarm. On silent, in Focus or with Do Not Disturb on, the alarm won't make a sound, but it still shows and can vibrate. On Android, battery saving can delay it by a few minutes.
I smoked before my countdown finished.
Log it anyway. Nothing resets and your plan for tomorrow stays the same.
Can I change my quit date, pace or numbers?
Yes. Open Settings in the app to change your plan at any time, or to add or stop tracking smoking or drinking.
How do I get through a craving?
Tap the SOS button at the top of any screen for a short breathing or grounding exercise. You can also play back your reason or your voice message.
I got a new phone. Where is my progress?
Wacha keeps everything on your phone and has no account, so your progress moves only through your phone's own backup (iCloud or Google). Restore your new phone from a backup of the old one.
How do I delete my data?
In the app, go to Settings → Privacy & data → Erase all data, or delete the app. We don't hold a copy, so there's nothing for us to delete.
Wacha isn't medical advice. If you have health concerns, talk to a doctor. In an emergency, contact your local emergency services.